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如何做到全身心地倾听？放下自己，将注意力放在他人的处境上
《非暴力沟通》的目的是与人建立高品质的关系。这种关系的建立，需要自己诚实地表达，同时也需要自己能够全身心地倾听他人。倾听他人，需要了解他人的观察、感受、需要和请求，并给予反馈。如何才能做到呢？
让言语暖心，而非伤人——《非暴力沟通》读书心得19/30
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